Working at TrueCar is like being on the Titanic, just waiting for it to fully sink - Marketing TrueCar Employee Review

1.0
Sep 18, 2019
Recommend
CEO approval
Business Outlook

Pros

There really aren't many. Pay is OK (but won't likely last much longer), benefits are good (but again, for how long?), and you get to dream about the opportunity this company once offered.

Cons

As the title mentions, the Titanic is the best analogy I could possibly think of. By all publicly available metrics (earnings call transcripts), this business has already hit the big iceberg and water is filling the hull. Everyone that works here is constant fear of what's next. It really isn't a fun way to wake up every single morning and even the weekends are worse (from all the anticipation). I'm getting off of this ship quickly, as are many others. Those that are left, the often backstabbing, lying, political heathens are all going down with the toxic environment they have created. There's another very large group of people at this company, the incompetent, who are stuck dealing with this mess because they aren't able to find suitable jobs elsewhere. I do feel bad for them, but their hiring as been a large reason this ship is sinking. This place is awful. It lacks any executive vision or leadership. The people you work with on a daily basis will be the first to attack you and try to cut you short the first time you show any progress with what you are doing. Yes, they are all scared too and they know the way to continue the journey for as long as they can is to make others who are succeeding look bad. The board of directors set back and watched the previous executives completely dismantle this company and did absolutely nothing for nearly three years except approve layoff after layoff after layoff (there were at least three). Many people included in these layoffs could have actually been very useful in helping TrueCar create value. It was so ridiculous that, they were laying off people (some in director+ level roles) that were just hired 2-3 months prior. Total and complete idiocy. Mid-level managers are often just as clueless and ICs have very little direction. There's a new set of executives but it is too little too late. We need a real CEO (currently with an interim), but I doubt they can find one to take the job. If any of this sounds appealing to you, by all means join TrueCar.

Explore other reviews about TrueCar

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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