Stay away horrible Culture - Business Development Manager-Sales TrueCar Employee Review

1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and Time off. Remote work from home a few days a week.

Cons

Constant change in territories and Pay. Horrible commission plan. Managers are incompetent to help you when it comes to selling and your product. Overall dealerships have used TrueCar at some point and had a bad experience. You get slot of not interested”s and never again.

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TrueCar Response
1y
Thank you for sharing your feedback. We genuinely appreciate your perspective and are sorry to hear that your experience at TrueCar did not meet your expectations. We understand that navigating change can be challenging. As you know, at TrueCar one of our core values is evolving. This means we are constantly striving to adapt and enhance both our processes and our culture based on the needs of our employees and customers. Your feedback helps us understand where we can improve, especially around change management communications. We will continue to focus on developing the resources and tools our teams need to succeed and ensuring that people managers are equipped with these to be supportive in helping you navigate the challenges of the role. We actively review our commission and territory structures to ensure they align with the goals of both our sales team and the overall business. Thank you again for your feedback, and we wish you all the best in your future endeavors.

Explore other reviews about TrueCar

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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