It should be better but it’s not - Sr. Relationship Banker Truist Employee Review

2.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The job provides stability and a consistent paycheck, which is more than many industries can offer. Working in banking also gives you a stronger understanding of personal finance - you learn how money really moves, how credit works, and how financial decisions impact people day to day. Those are skills that carry value far beyond the job itself.

Cons

•Compensation does not match the workload or market value. Employees are taking on more responsibilities without meaningful pay increases. • The health insurance coverage is extremely poor. Premiums keep rising, yet the plans offer minimal coverage and high deductibles. Employees end up paying out of pocket for basic care, which defeats the purpose of having "benefits" in the first place •Blended roles blur accountability. Branch teams are expected to perform multiple positions at once, creating confusion and burnout. •No performance-based incentives. High effort and consistent results are rarely rewarded in a tangible way. •Chronic understaffing. Teams are spread thin, forcing employees to cover gaps without support or recognition. •Minimal paid time off. The vacation policy doesn't reflect the stress or demand of the work. •Lack of internal mobility. There's little opportunity to grow, transfer laterally, or develop into specialized departments - leaving strong talent stuck in place.

Explore other reviews about Truist

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to build long-term relationships with physicians and medical professionals to make a meaningful impact by helping them achieve financial security and life goals. Ability to develop expertise in a niche market, creating strong professional differentiation.

Cons

Expect high-performance pressure to meet revenue, asset growth, and client acquisition goals. Long sales cycle, as developing trust with physicians and converting prospects into clients can take months or years. Developing strong relationships requires effective networking, prospecting, and event attendance beyond traditional work hours.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and good people (whatever is left). Nice amentities.

Cons

Things started going downhill in 2023. New senior leader took over our department and created the most hostile environment I have ever experienced which was motivated unchecked by leaders above them. Too many good leaders left and what is left are the most incompetent and toxic leadership you will ever see. There is a reason the bank isn't doing so good and it's reputation at this point is unsalavageable. Another merger won't save Truist and offshoring jobs to India is an attempt to milk the company until the well runs dry and executives abandon ship with steep payouts.

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