Hoped for better - Branch Leader Truist Employee Review

1.0
Sep 6, 2021
Recommend
CEO approval
Business Outlook

Pros

The teams in the branches are amazing, grow very close primarily due to having to rely on each other in order to overcome upper management's terrible decision making.

Cons

No synergy between BB&T teams and Suntrust teams. Regional leadership is non-existent. No branch support. Short staffing. Branch closures and talent leaving from “voluntary” severance packages. Training for new Truist sales systems and teller systems is horrible. A lot of talk about culture and values but it is all fluff and no substance or meaning just something management has to say. Very disingenuous way to attempt to hide the real sales pressure. Fake leaders with a lot of back stabbing while jockeying for roles at the end of the merger.

Explore other reviews about Truist

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to build long-term relationships with physicians and medical professionals to make a meaningful impact by helping them achieve financial security and life goals. Ability to develop expertise in a niche market, creating strong professional differentiation.

Cons

Expect high-performance pressure to meet revenue, asset growth, and client acquisition goals. Long sales cycle, as developing trust with physicians and converting prospects into clients can take months or years. Developing strong relationships requires effective networking, prospecting, and event attendance beyond traditional work hours.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and good people (whatever is left). Nice amentities.

Cons

Things started going downhill in 2023. New senior leader took over our department and created the most hostile environment I have ever experienced which was motivated unchecked by leaders above them. Too many good leaders left and what is left are the most incompetent and toxic leadership you will ever see. There is a reason the bank isn't doing so good and it's reputation at this point is unsalavageable. Another merger won't save Truist and offshoring jobs to India is an attempt to milk the company until the well runs dry and executives abandon ship with steep payouts.

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