Okay job - Customer Service Representative Truist Employee Review

4.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nothing more than that

Cons

Supervisor aren’t much help, calls are weird, the merger between SunTrust and BTT makes the company bad

Explore other reviews about Truist

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Top tier culture. - Good projection model and improving efficiencies. - Great bankers.

Cons

- Cumbersome policy checklists. - Sometimes understaffed at the junior level.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team if you are lucky.

Cons

Horrible systems Incompetent Management Disconnected from Reality

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