No structure. Terrible onboarding. Instant buyers remorse - Branch Leader III Truist Employee Review

1.0
Apr 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, nice team, pay is somewhat competitive

Cons

Where do I start? From day 1 I had no training and felt like I was thrown in with zero guidance or training. Training started 1 week after I started. With only 2 days per week of virtual training for an hour each day. Been there 2 weeks haven’t even been told of all the benefits. I feel like I am being set up to fail. Learned that Branch Leaders/ Managers are expected to be individual performers while also responsible for their team and managing the branch. I mean opening Accts, opening loans, referring to partners, servicing client accounts while hiring, coaching, operations, managing angry clients etc all while not even being trained properly. Came from a big bank and I have instant buyers remorse. Please think twice before joining Truist.

Explore other reviews about Truist

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They have excellent work culture and benefits. There's always something fun planned for the employees.

Cons

No remote work available for my position.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team if you are lucky.

Cons

Horrible systems Incompetent Management Disconnected from Reality

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