Unless you are the rainmaker, they will bully you and ask you to keep quiet - Client Service Associate Truist Employee Review

1.0
Dec 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work life balance offered

Cons

They make you feel guilty about using your benefits. Managers come and go annually, poor immediate direction and communication. They allow higher ups to abuse those below them and ask employees to turn a blind eye. Too bad because the company itself is great except for the employees who ruin it.

Explore other reviews about Truist

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Postive exp working with team

Cons

nothing much everything went well

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and good people (whatever is left). Nice amentities.

Cons

Things started going downhill in 2023. New senior leader took over our department and created the most hostile environment I have ever experienced which was motivated unchecked by leaders above them. Too many good leaders left and what is left are the most incompetent and toxic leadership you will ever see. There is a reason the bank isn't doing so good and it's reputation at this point is unsalavageable. Another merger won't save Truist and offshoring jobs to India is an attempt to milk the company until the well runs dry and executives abandon ship with steep payouts.

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