Pros
My manager is great and supportive! She is doing everything thing she can to give us the tools necessary to succeed.
Cons
Staffing! My branch is down to a branch leader, me, and 2 part time. We are a very busy branch that needs double that to survive. Due to lack of staffing, going home every night exhausted due to the steady stream of clients from open to close. I have to sneak away for lunch before a client or teammate sees me and stops me with an issue or problem. Getting CCGs and calls made isn't happening due to constant stream of clients, but upper management will ask why they aren't done. I would love for Dante or Alison or area leaders to spend a day in my shoes to see what the refusal to hire people has done to us in the branches. I have zero work/life balance due to being constantly exhausted.