Disconnected Leadership, Declining Culture, and Erosion of Trust - Anonymous employee Truist Employee Review

1.0
May 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some genuinely good teammates remain, and there was once a promising foundation for culture and values.

Cons

Over the past year, it’s become alarmingly clear that Truist’s leadership does not prioritize its people. Investments in employees, culture, and transparency have been systematically stripped away. Benefit options have significantly declined, even as the company spends lavishly on ego-driven initiatives: millions spent on PGA sponsorships, wrapping the corporate jet in Truist branding, and repeatedly flying the CEO’s spouse between cities, Hudson yards investment- all while executing mass layoffs. These actions show a clear misalignment between leadership’s messaging and their priorities. During the same weeks these vanity projects launched, hundreds of employees lost their jobs. To make matters worse, communication around return-to-office policies has been inconsistent and misleading. Employees have been promised flexibility only to have it reversed with no warning, fostering mistrust and instability.

Explore other reviews about Truist

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to build long-term relationships with physicians and medical professionals to make a meaningful impact by helping them achieve financial security and life goals. Ability to develop expertise in a niche market, creating strong professional differentiation.

Cons

Expect high-performance pressure to meet revenue, asset growth, and client acquisition goals. Long sales cycle, as developing trust with physicians and converting prospects into clients can take months or years. Developing strong relationships requires effective networking, prospecting, and event attendance beyond traditional work hours.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and good people (whatever is left). Nice amentities.

Cons

Things started going downhill in 2023. New senior leader took over our department and created the most hostile environment I have ever experienced which was motivated unchecked by leaders above them. Too many good leaders left and what is left are the most incompetent and toxic leadership you will ever see. There is a reason the bank isn't doing so good and it's reputation at this point is unsalavageable. Another merger won't save Truist and offshoring jobs to India is an attempt to milk the company until the well runs dry and executives abandon ship with steep payouts.

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