Good and bad - Inbound Phone Sales Trupanion Employee Review

4.0
Sep 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Good bonus opportunity, nice managers and great team members.

Cons

The day to day script can be monotonous, but that's to be expected.

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Trupanion Response
5y
Thanks for your feedback! Glad to hear you're liking your team members and the great bonus opportunities. I'd love to hear more though about what we could improve. Feel free to reach me at bryn.lansdowne@trupanion.com to set up a time to discuss.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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