Was a great place once - Sales Specialist Trupanion Employee Review

2.0
Mar 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Can't think of any anymore

Cons

Management is fake with their "you are the best" attitudes but talk bad about you to upper management in front of you. Pay is not great anymore but uses to be amazing. The CEO used to care about his people who worked there and the product relected that. Once he stepped down and took Salary so the company ran by others, it went "corporate". It was not longer the best place to work in Seattle. Employee satisfaction dropped. Customer satisfaction dropped. Really sad actually. I loved working there. Now I'd rather use another company's services just because I know the practices of this company have gone corrupt.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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