Dysfunctional - Anonymous employee Trupanion Employee Review

2.0
Jun 23, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive salaries - Remote-first work - Not centered around one time zone

Cons

- Poor senior management - Continuously bad business decisions - Lack of department cohesiveness - Lack of strong project planning and oversight

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Trupanion Response
2y
Thank you for sharing your experience. I am glad to hear that you benefited from our remote flexibility and compensation package. Our Learning & Development team has been continuously creating more resources to help managers in all stages of experience continue to level up their leadership skills. If you have any further insight you would like to share about unifying our North American and UK technology teams, we are always open to feedback and you can share suggestions or ideas via People.Operations@Trupanion.com to get connected with the team who can support further process improvements.

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

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2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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