Only apply if desperate - Customer Service Representative Trustco Bank Employee Review

2.0
Nov 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Most corporate departments were very nice and willing to help.

Cons

Unrealistic account opening goals for smaller less busy banks, branch administration is hard to contact and will blame you for not contacting them. Pay is not good and is one of the main reasons people do not stay. The company will blame and fire you for robberies and not provide any resources for dealing with that traumatic experience.

Explore other reviews about Trustco Bank

5.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

its good company, I like working here . all team are good with me engaging

Cons

nothing cons in it , all are supporting

4.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good community Good management Easy work

Cons

Pretty low pay, only take job if your fresh out of college

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