Toxic work environment - Technical Support Engineer Truv Employee Review

1.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote position and good benefits

Cons

Lack of transparency No support for onboarding No accountability Toxic work environment High turn around Dog eat dog toxic environment Laid me off 2 weeks before Christmas CEO put his picture on my offer letter Management would ask for something but was never around for clarification Terrible management style Infantile temperament

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Truv Response
3y
Thank you for taking the time to share your experience with Truv. We value transparency as it’s an integral part of our culture. We continue to work on providing a clear and supportive onboarding experience for all new hires and have worked hard on making improvements to this process this year. We understand the importance of effective communication and providing clear guidance and that is why we are always looking to improve our communication channels. Thank you for sharing your insights. - Truv Team

Explore other reviews about Truv

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I started here part-time and moved to full-time after a few months, mostly because I kept getting pulled into projects I actually cared about. Over that time I relocated to another country and traveled a lot, and the company had my back through all of it - real help with the move and the paperwork, not just "let us know if you need anything." The honest picture: it's fast, it's demanding, and you're expected to be responsive. But there's genuine room to breathe when you need it, I've gone to my manager and asked for time when I was running low, and that was respected. And the intensity comes with real upside. Bonuses here aren't symbolic; they actually reflect the work you put in. Leadership invests in people directly: the CEO regularly shares useful resources and books, ran hands-on training to get the whole team comfortable with new tools (several weeks on Claude Code, walking people through problems individually), and actively encourages building things of your own. I'm genuinely happy here.

Cons

The one thing I keep wishing for is more time together in person. I'd love to see an on-site event happen soon. I'll also say plainly: this is an always-on, high-demand place. That's a feature if you love the work and a problem if you don't, worth knowing before you sign on, not after.

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Product/Market Fit: The product solves issues in financial infrastructure and underwriting; it's nice to work on real-world problems where value prop is clear and market demand is visible. * Meritocracy: Working hard and stepping up is rewarded; if you see a problem, you’re encouraged to fix it. * Top Talent: Caliber of people here is top-tier. Great folks from all over the world. * Long-Term Upside: Having been here for 3 years, I can confidently say the business fundamentals are strong. I’m genuinely excited for the future.

Cons

* Resource Constraints: Being a small team is generally great but comes with downsides; we don’t always feel resourced to accomplish everything we set out to do to the degree we’d like. * Remote Work is Real: The global nature of the team is a strength for diversity and talent, but it comes with a cost. I have teammates I’ve known for years whom I’ve never met in person.

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