Somewhat toxic - Anonymous employee Truv Employee Review

1.0
Mar 15, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good product and smart team

Cons

Super high turnover rate, fire people left and right. Most people stay for 4-7 months tops, either fired, resign or laid off. Management wants "Culture" but if people don't stay for at least 1 year+, how can a Culture form? Not much support, they expect you to understand after they tell you what to do, they have no room/tolerance for mistakes, so you will get fired asap if you make mistakes. A software they use called time doctor, tracks your keyboard and mouse movement and takes a screenshot every 10 mins, gives you massive pressure on being"idle", you are fired if you have "idle time", pretty useless software, doesn't make you more productive, wake up. They changed the company policy from unlimited PTO to Flexible PTO, where you have only 12 pto a year, they changed that without telling any of the employees and trick people in with the so-called "Unlimited PTO", if you want to be transparent, try start with the small things. VP for product has no clue on how to manage a team and has no idea what you do and what the team does. Can also agree with the backstabbing leadership, they don't set you up for success, they will use you and once they are done with you, you're then fired. The leadership team is dreaming big with their start-up and desperately wants it to succeed while neglecting the team and not supporting the team.

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Truv Response
3y
We appreciate you voicing your concerns about Truv. We understand high turnover mentioned can be concerning, but we are committed to creating a work environment where employees can thrive and build long-term careers. We are committed to improving employee engagement and addressing any underlying issues that may contribute to turnover. We understand that building a positive and cohesive culture requires time, consistent leadership, and the engagement of team members and we are actively working to foster this. We’re also continuously improving our policies and processes and recently implemented an accepted version of our time-off policies. It is our goal to provide a supportive environment where individuals can thrive. Thank you for sharing your insights. -Truv Team

Explore other reviews about Truv

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I started here part-time and moved to full-time after a few months, mostly because I kept getting pulled into projects I actually cared about. Over that time I relocated to another country and traveled a lot, and the company had my back through all of it - real help with the move and the paperwork, not just "let us know if you need anything." The honest picture: it's fast, it's demanding, and you're expected to be responsive. But there's genuine room to breathe when you need it, I've gone to my manager and asked for time when I was running low, and that was respected. And the intensity comes with real upside. Bonuses here aren't symbolic; they actually reflect the work you put in. Leadership invests in people directly: the CEO regularly shares useful resources and books, ran hands-on training to get the whole team comfortable with new tools (several weeks on Claude Code, walking people through problems individually), and actively encourages building things of your own. I'm genuinely happy here.

Cons

The one thing I keep wishing for is more time together in person. I'd love to see an on-site event happen soon. I'll also say plainly: this is an always-on, high-demand place. That's a feature if you love the work and a problem if you don't, worth knowing before you sign on, not after.

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Product/Market Fit: The product solves issues in financial infrastructure and underwriting; it's nice to work on real-world problems where value prop is clear and market demand is visible. * Meritocracy: Working hard and stepping up is rewarded; if you see a problem, you’re encouraged to fix it. * Top Talent: Caliber of people here is top-tier. Great folks from all over the world. * Long-Term Upside: Having been here for 3 years, I can confidently say the business fundamentals are strong. I’m genuinely excited for the future.

Cons

* Resource Constraints: Being a small team is generally great but comes with downsides; we don’t always feel resourced to accomplish everything we set out to do to the degree we’d like. * Remote Work is Real: The global nature of the team is a strength for diversity and talent, but it comes with a cost. I have teammates I’ve known for years whom I’ve never met in person.

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