Disaster - Customer Success Manager Turnitin Employee Review

Thank you for sharing your candid feedback. We're pleased to hear you enjoy our remote-first culture and total rewards package. Regarding your additional feedback on your experience with our leadership team, we are always looking to increase our leaders' knowledge of the day-to-day experiences of our employees. Our Company's Cultural Norms include starting from a position of trust and assuming positive intent, engaging in open and honest two-way communication and routinely participating in feedback exchanges (with candor and care). As this is the culture we are cultivating, in a non-retaliatory and safe environment, we encourage our employees to also be vocal about their experiences within their team and department, including with their manager and/or senior leader. Each of us plays a role in shaping the culture we wish to see and sustain, and hearing directly from our team members can only help us to get and be better. As a former employee, you'll likely be familiar with our quarterly Company Meetings where the topic of AI is ever-present. Our ambition is to not only innovate on the detection of AI, but actively leverage AI and Large Language Models to further support the needs of our customers. Our teams are hard at work innovating and strengthening our product offerings to address the opportunities AI presents for our business.