Company Wide Perks- But Not for CS Staff - Customer Service Specialist Turo Employee Review

3.0
Jan 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Bi-Annual Company wide summit where each department showcases and highlights their accomplishments for the quarter, with activities and benefits.

Cons

Unfortunately working in support you wont really get to experience much of this because there's no time to take away from the phones. Upper management that was not promoted from within is pretty clueless as to the nature of how tough this particular customer support job is. Poor coverage on weekends means you might be manning the phones alone for a few hours which is crazy.

Explore other reviews about Turo

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Caring and supportive place to work.

Cons

The delayed IPO makes generating liquidity difficult.

1.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing - nothing good going on here.

Cons

Career downfall, nothing to learn. Highschool project level code bases. AI tools are laughable.

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