3.0
Jan 26, 2017
Former employee, less than 1 year
San Francisco, CA
Recommend
CEO approval
Business Outlook
Pros
Bi-Annual Company wide summit where each department showcases and highlights their accomplishments for the quarter, with activities and benefits.
Cons
Unfortunately working in support you wont really get to experience much of this because there's no time to take away from the phones. Upper management that was not promoted from within is pretty clueless as to the nature of how tough this particular customer support job is. Poor coverage on weekends means you might be manning the phones alone for a few hours which is crazy.