Training Insufficient - Associate Software Support Specialist Tyler Technologies Employee Review

3.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation package including PTO, insurance

Cons

Training is like being fire hosed as turnover is high

Explore other reviews about Tyler Technologies

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for! Stable, caring and dedicated to Public Sector.

Cons

Sometimes faster change would be beneficial, but thorough consideration is what makes it stable, which is a plus!

4.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BCBS insurance/decent benefits. Good amount of PTO (4 weeks to start, holidays, and 2 floating holidays). WFH M/F and as needed. Solid company so job stability is good as well, which is important in this economy. Flexible in terms of appointments and schedules. Room for growth in your position. Most of mid-level management are kind and open to listening to you.

Cons

Definitely underpays compared to the industry standard across the board. Promises more money is coming year after year, but never delivers - senior management is the roadblock here - may not be the case for all departments though. Promotion does not always equal significant/decent pay raise. No sick days - lumped in with PTO instead. However, you can WFH when sick/as needed. Recently changed health insurance to no longer cover diagnostic testing/bloodwork at 100%, so you may get hit with a couple hundred dollar bill.

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