Technical Experience / Learning Opportunity. Decent product. Bad Management. - Product Support Specialist Tyler Technologies Employee Review

3.0
Jul 11, 2013
Recommend
CEO approval
Business Outlook

Pros

I gave three stars, because the job itself can be good technical experience if you are qualified. And the company overall is good economically. Big dawg office manager buys pizza sometimes and acts like an idiot, but see cons. This office is willing to hire talent (and some non-talent) without a college degree.

Cons

Dishonest and unfamiliar management in this office. Very numbers-based and zero analytic skills. Willing to change their attitude slightly, at the expense of an all-out dishonest attack on me. They do not like being asked for fair treatment. Worst office managers ever. They also do not like it when lower rung employees make suggestions about the product. A coworker made a joke about a bomb and I was blamed for teasing that employee and they said it was my fault, Hmm.... OK? Because I was pretty much the only person who was nice to that employee... but OK?

Explore other reviews about Tyler Technologies

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company cares about people

Cons

Sometimes you feel like just a number since it’s such a big company

4.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BCBS insurance/decent benefits. Good amount of PTO (4 weeks to start, holidays, and 2 floating holidays). WFH M/F and as needed. Solid company so job stability is good as well, which is important in this economy. Flexible in terms of appointments and schedules. Room for growth in your position. Most of mid-level management are kind and open to listening to you.

Cons

Definitely underpays compared to the industry standard across the board. Promises more money is coming year after year, but never delivers - senior management is the roadblock here - may not be the case for all departments though. Promotion does not always equal significant/decent pay raise. No sick days - lumped in with PTO instead. However, you can WFH when sick/as needed. Recently changed health insurance to no longer cover diagnostic testing/bloodwork at 100%, so you may get hit with a couple hundred dollar bill.

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