Don’t Ignore The Reviews - Implementation Consultant Tyler Technologies Employee Review

The software is clunky, sometimes doesn’t work properly, PM’s often don’t know the software and cannot help you when you need help, training doesn’t prepare you to do your job effectively, the pay is below industry average, the busiest IC’s travel 4 weeks a month. You may be required to sacrifice weekend days to travel, without being consulted by your PM - often without receiving a comp day in return. The expectations are extremely high for the low pay. The thing applicants should be aware of is that this job is extremely difficult. The software is difficult to learn, and you will be tasked with learning various modules of it quickly and will be expected to learn it (at times) with inadequate documentation and on short notice. The best IC’s are over-used, because they are good at what they do. They are often burned out and tired. Many feel trapped in the position, because they’ve invested so much time learning Tyler’s proprietary software, which is not used outside of Tyler. Weight gain, poor health and consistent stress are not uncommon in this position. If you accept an offer, have a plan for how you’ll manage to not gain 20 pounds while doing this job. Tyler hires lots of new people, because the turnover is consistent. They try to promote experienced project managers who know the software, but they often hire experienced PM’s who have no experience with the product . This is a recipe for career disaster for new consultants.