One step forward, two steps back - Software Engineer Tyler Technologies Employee Review

2.0
May 18, 2020
Recommend
CEO approval
Business Outlook

Pros

- Work/life balance is incredible. 8 hour days are the norm, and I was NEVER required to come in on the weekend. WFH is dependent on manager - The people are very fun to work with. Every team has its own unique dynamic and it's enjoyable. This is the primary reason for staying This review only really applies to the Courts & Justice division in Plano. Divisions in other geographical areas will have wildly different experiences.

Cons

- I have seen NUMEROUS ethics violations. None of them are worthy of using the whisteblower hotline, but some of them are appalling. Bringing them up gets you either ignored, told to stop talking about it because it leaves a paper trail for the company to be held liable, or someone pretends to listen but takes no action - Management refuses to accelerate the push away from the dated tech stack. We produce twice as much code with dated VBScript and old versions of C# than we produce with the more "modern" WPF solution being built. We are still moving backwards - So many people want to see things improve, but management never gives the time or budget for it. It's a constant cycle of saying something needs to be better, but never doing it. - The entire division DEPENDS on specific people with specific knowledge of how the product works. When they leave/retire then that section of the product will fall apart - Many poor employees are hired that have no business developing software. Completely incompetent analysts/developers/etc are able to continue working for MONTHS without being confronted - The pay is below industry standard, and does NOT scale with experience. Salary increases are 0-3%, based on performance. If you get promoted at the end of the year you will get a 6% raise TOTAL. There's a saying that "We work for the people at Tyler, not for the money at Tyler." - Upper management is completely disconnected from what it's like working on the ground. They do not understand that problems are building up and we are climbing a steeper and steeper mountain This review only really applies to the Courts & Justice division in Plano. Divisions in other geographical areas will have wildly different experiences.

Explore other reviews about Tyler Technologies

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company cares about people

Cons

Sometimes you feel like just a number since it’s such a big company

4.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BCBS insurance/decent benefits. Good amount of PTO (4 weeks to start, holidays, and 2 floating holidays). WFH M/F and as needed. Solid company so job stability is good as well, which is important in this economy. Flexible in terms of appointments and schedules. Room for growth in your position. Most of mid-level management are kind and open to listening to you.

Cons

Definitely underpays compared to the industry standard across the board. Promises more money is coming year after year, but never delivers - senior management is the roadblock here - may not be the case for all departments though. Promotion does not always equal significant/decent pay raise. No sick days - lumped in with PTO instead. However, you can WFH when sick/as needed. Recently changed health insurance to no longer cover diagnostic testing/bloodwork at 100%, so you may get hit with a couple hundred dollar bill.

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