- PTO is garbage. 14 days a year and if you don't use it, you lose it. Every other company that reached out to me over the years has unlimited PTO. Let's get with the times.
- Software is not tested by anyone but consultants
- No real centralized team to go to with issues. You have so many different teams that may have to look at issues that were not QA'd before pushing updates to clients. It's difficult to keep up with.
- A ton of turnover recently. Basically you end up having to work on complex projects by yourself and the carousel of team members that help becomes pretty large.
- Too many integrations with little training. You have to learn these complex integrations on the fly.
- A lot of times you have no idea what you're doing because the software is constantly changing.
- You end up spending more time researching and troubleshooting than actually implementing a successful contract.
- 3 + different areas to find information or to submit tickets for issues.
- Pay is not on par with other companies in the industry. Especially at the senior/management level.
- Software's can be complex to configure for no reason.
- Not all divisions are treated the same. Just wait until Christmas time.
