Good experience... not a career. - Human Resources U.S. Bank Employee Review

3.0
Oct 15, 2008
Recommend
CEO approval
Business Outlook

Pros

The company is very solid and has a good reputation in the financial industry. Not a lot of banks can say that right now. The people that this type of job attracts are wonderful. I have really enjoyed the people that I work with. When there is an opportunity for growth managers are very proactive in promoting from within. There are always opportunities to take on more responsibility. This is a great place to build a resume. If you are trying to get experience in a particular field, this is a great solid company to have on your resume. Overall I would have to say the best thing about U.S. Bank is the people.

Cons

The pay and benefits do not match the level of responsibility or the tasks that many are asked to complete. Many people in my family work or have worked for U.S. Bank and I can say across the board that they have been underpaid for the level of work that is expected. Especially in an exempt position like a Branch Manager or other managerial type of positions. The leadership is at best inconsistent and it seems that a lot of the polocies are made up as they go. It would be nice to see a company the size of U.S. Bank invest more in the employees as they are the ones who make the difference in profits and customer retention.

Explore other reviews about U.S. Bank

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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