New CEO tanks morale and culture - Business Technology Analyst U.S. Bank Employee Review

2.0
Oct 19, 2025
Recommend
CEO approval
Business Outlook

Pros

My position hasn’t been eliminated (yet)

Cons

Employee morale has been in a downward spiral since the change in leadership. There are large reorganizations every few months, the dust never settling from the previous. The largest hit group is middle-upper management. Now, I understand that there are true opportunities to flatten/straighten hierarchies, but they are consistently making unwise choices in how to achieve a leaner workforce. They are targeting long-term employees, likely due to the fact that these tenured managers have higher salaries than their peers who are newer to the bank. However, salaries at this level are primarily performance-based, so they are cutting 1. People who are top performers, and 2. Those with deep experience and institutional knowledge. Not only are they proactively pushing out the people with keen insight into overall operations in their specialized area, they are hoisting all of that work to someone else who does not have the context or experience to manage it. Those who remain are quickly burnt out trying to learn on the fly while also people-managing unsustainably large teams. I personally have been a part of 3 reorgs in the past 4 months, including 2-3 job title changes (though my responsibilities remain the same). The manager I landed with (and the one 2 above him) have both bailed for other non-management positions within the bank, meaning I can expect yet another shakeup. Not only is this unsettling for the employees responsible for producing work, it dead-ends our career opportunities. I have no motivation to work towards upper management, let alone a lower executive job as I see their jobs eliminated every few months. I also feel that my experience is highly devalued. It makes zero sense in terms of long-term strategy; they might be increasing stock value today, but they are going to crash the workforce at some point and have no one with enough experience to pick up the pieces.

Explore other reviews about U.S. Bank

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture. Many priceless teaching programs.

Cons

I'm not there now, thats all.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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