There's not much room to grow. - Universal Banker U.S. Bank Employee Review

3.0
Jul 25, 2011
Recommend
CEO approval
Business Outlook

Pros

We are not open on weekends and you have a set schedule. You're allowed to purchase a week of vacation, so if you're just starting you could end up with three weeks during your first year. Loan rates are some of the best around.

Cons

Sometimes it feels like a telemarketing firm. You're required to make so many cold calls per week to sell products that 85% of people that are "pre-qualified" can't actually qualify for. Getting a loan to go through can be like pulling teeth at times as their lending policies are extremely strict. Opportunity to advance past the branch level is non existent so this can seem like a dead end job. There is constant pressure to SELL, SELL, SELL. Some managers place the numbers above what the customer actually needs. Of course, this is true in any sales environment. The incentive plan is terrible and only pays out quarterly.

Explore other reviews about U.S. Bank

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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