Toxic, immature leadership and culture - Digital Marketing U.S. Bank Employee Review

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Talented, hard-working co-workers. Competitive benefits. 4 Weeks PTO. Bank holidays.

Cons

CEO and Management Committee are destroying what was once a fantastic and brag-worthy corporate culture. Leadership style at the executive level is vindictive, intentionally cruel and highly disorganized. Decisions from the top are reactive and made in retaliation to low employee morale. Leadership brags about investing heavily in AI, but so far AI is mostly uses to surveil and micromanage employees. Many highly talented people were hired under the promise of a fully remote position, only to have it taken back and are now forced to adhere to RTO or face layoffs and no opportunities for advancement or raises. The workforce is systematically being replaced by offshore contractors. Expect highly respected, skilled and loyal co-workers to be quietly fired without notice. Morale is at an all-time low. The RTO metrics are intentionally vague and no one knows exactly what the rules are or what's being tracked. When employees and managers inquire about the rules, the MC refuses to share any information other than "you are required to be in the office 3 days a week, 8 hours a day." However, the monthly tracking requires 61% of a month to be in-office, meaning 3 days won't always meet the metrics being tracked. Tenured managers who have worked for the company for 10+ years and made millions for the bank are being replaced by unqualified friends of the management committee. In an all-employee townhall, the CEO called employees "selfish" and audibly laughed at an employee question about reducing wages.

Explore other reviews about U.S. Bank

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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