Just better the average - Teller II U.S. Bank Employee Review

4.0
Aug 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Great co-workers (at my location), great leaders, great bonuses for employees who work for them, treat customers very well but honestly. Great/amazing credit cards, as long as you pay them off quickly. Not kind for excusing fees, higher managers very stingy when clients really might need a break.

Cons

Benefits are a jip. I worked at a previous bank and an employee would earn vacation time way quicker and more fairly. You show up, you earn vacation. The "buy up" for an extra week of vacation is a jip. They need a much better system. And as a newer employee, you are shown you have a certain amount of hours to take for vacation. I had to move with my s/o back to where we moved from and was told I wouldn't be able to take a vacation day before moving away because "you haven't earned it." I wasn't sick once in my 4 months and on time! I earned one day! Come on! I took the day for a dental appointment. JIP and very unfair. If I don't actually have it, then don't show that I have it.

Explore other reviews about U.S. Bank

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture. Many priceless teaching programs.

Cons

I'm not there now, thats all.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

2
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