Loved it.... at first. - Personal Banker U.S. Bank Employee Review

2.0
Dec 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Good company if you’re a Teller. Good pay. Cheap insurance. The customers are generally nice and so are your coworkers. You’re in a grocery store so lots to pick from for food.

Cons

Stay away from banker positions, it’s downhill from there. Stay away from in-store locations. Not allowed to have chair. Must stand all day. No lunch breaks (very rarely are you fully staffed). Normal shift is 9:45-7:00. Thursday’s are 9:00-7:00. Days are too long. Job is mentally exhausting. No work/home balance, you’ll never see your family if you work here.

Explore other reviews about U.S. Bank

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and work life

Cons

Lots of changes and antiquated procedures

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

3
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