US Bank tarnished my soul. - In-Store Banker U.S. Bank Employee Review

1.0
May 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Not allowed to work more than 40 hours a week. Work for a steady bank which acts conservatively with its investments, thus ensuring that you do not get laid off.

Cons

The pay was very low. No respect for college degrees. Retail branches are primarily seen as sales branches, service is a secondary priority. I was hired as a personal banker in an in-store branch. Management actually expected us to walk around the grocery store and ask people to open checking accounts, credit cards, home equity loans, etc while they were picking up their bread and diapers. Constant focus on sales even though the bank's products could not compete on a numbers basis with local competitors across the street. The place had a continual rotating door. Worked their for 1 year and by the time I was done all of my original co-workers had already quit. Came back a few months later and everyone else was also gone.

Explore other reviews about U.S. Bank

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back production work in an office setting. Great management.

Cons

Steep learning curve for the machines. Can be frustrating as machinery only works for about a minute before you have to make adjustments.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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