It all depends on management... - Assistant Branch Manager U.S. Bank Employee Review

4.0
Apr 19, 2019
Recommend
CEO approval
Business Outlook

Pros

In Store-Great Work Life Balance, Flexible Schedule, Great customers, Great management (sometimes), and Great coworkers, Wonderful Customer obsession. If you want to take care of your customers, this is where to go.

Cons

Pay, when they hire you they say "there is a bonus so it makes up for the low pay... that bonus is about $200-500, and does not make up for the pay. Health Insurance- Most employees are on their spouses health plan. Management. Most upper management got to where they are for being cutthroat and not caring about employees or customers. This leads to some poor practices, or poorly designed products that our customers don't want.

Explore other reviews about U.S. Bank

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Paid time off, Upper Management is vocal and listens, Training is good.

Cons

Moving to different departments is hard.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

3
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