Completely horrible place to work; not a career company. - Anonymous employee U.S. Bank Employee Review

1.0
Sep 20, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None whatsoever. The management is terrible, the environment is terrible, the leadership is terrible, the pay is terrible, and above all else this bank is going no where.

Cons

Where to begin? The environment that this company creates is one of low-class, cheap, and extremely depressing. The branches are very old and outdated, and in this day in age you do NOT want your customer coming into your branch and second guessing their decision to do so. With so many competitors these days, why would an affluent or respective customer that wants to deal with a Bank come to one that is so obviously outdated and poorly maintained. The company did well in this last recession, that much is true. But don't let them fool you, it's not all because of lending policies, it's very much because of their frugality when it comes to equipping their branches and staff. Problem is, this prudent management of spending is NOT in the right places; HORRIBLY outdated computers, slow and sluggish systems, TERRIBLE marketing, they pay their employees the same rate that fast food chains pay their burger flippers, they treat EVERY credit application as if the person is going to default on it which is so far beyond respectable and conservative lending that they should be shut down for just this alone, the In-Stores and Traditional branches are divided into a petty and pathetic s*** throwing contest and when customers get stuck in between THEY pay the price, management of both the upper and branch levels have a complete and utter lack of competence and basic managing skills and make working for the company a complete and total headache, the opportunities for advancement are so few and far between that this is TRULY not a company you should consider as a career company. After moving to a different Bank as an employee, I felt that I should help anyone I could and tell you right now; only take this job if it is a last resort and you need employment. Otherwise, you get no sympathy when you realize just how right I am.

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5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back production work in an office setting. Great management.

Cons

Steep learning curve for the machines. Can be frustrating as machinery only works for about a minute before you have to make adjustments.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

2
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