A good company if you get in the right department. - Digital Project Manager/Tester U.S. Bank Employee Review

3.0
Mar 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, including a a very generous bonus program, 401K and pension (you don't see that too often anymore). Fully vested in 3 years. Decent vacation time. Managers do listen and it is a very racially diverse company with many opportunities for minorities and women.

Cons

Departments can't seem to cooperate or get along with each other. It is a big company and ofter hard to get the things you need to get your work done. For example I was moved into the testing department and it is nearly impossible to get the documents you needed to actually do the testing. I worked long hours and weekends because other departments couldn't deliver their content on time and then refused to extend the testing time. Bait and switch jobs! Hired me as a web marketing person, then moved me into software testing, which I wasn't remotely interested in. Promised me training for the job and never delivered. A Friend of mine was hired for public relations writer and they tried to make him be a graphic designer even though he had no design experience. It takes a long time to get someone hired there, so when managers have an important spot to fill they just move over the last guy hired to fill it and hope they can learn it. I quite out of frustration, without even having another job to go to. I worked it in the Internet and Mobile Channel Group, other departments aren't this messed up. I would also stay away from there IT department (they call it TOS), unless you are ready to work a lot of late nights and weekends.

Explore other reviews about U.S. Bank

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and work life

Cons

Lots of changes and antiquated procedures

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

3
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