If you like sales with no regard to ethics and sub-standard compensation, this is the place for you - In Store Banker U.S. Bank Employee Review

1.0
Feb 10, 2010
Recommend
CEO approval
Business Outlook

Pros

In-store banker is an entry level position where you do the combined duties of a teller and a personal banker. It is akin to the Universal Banker position in the traditional branch. In other banking institutions, a personal banker is definitely NOT an entry-level position, so it is great that you automatically are one step above others.

Cons

- compensation is WAY below other banks - don't even think about getting sick, management does not like it when people get sick and will try to guilt trip you/ force you into coming into work - you will be asked to aisle market heavily, which is basically bothering people while they are shopping in the store - Company does not treat their employees well, this is verified through their HIGH turnover rate

Explore other reviews about U.S. Bank

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

3
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