U.S. Bank treats their employees like machines. Toxic culture. - Senior User Experience Designer U.S. Bank Employee Review

1.0
Mar 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent fulltime employment benefits and long term incentives.

Cons

This place treats their employees like trash. 60-70hr work weeks are common and since I'm full time, no overtime pay. Timelines for projects are ludacris and the company actually doesn't conduct ux design. Management and the corp culture in general is purely based on words, but not actions. Honestly I'd take almost any design job compared to this. I'd even take a pay cut. Absolutely no concept of work life balance. My manager will text me on a Sunday morning with updates. If you say no or fight back they transfer you to another team or the management gets vindictive and demotes people that don't comply with every last request. Please if you are a designer and you are reading this, RUN as fast as you can away from a position at US Bank. I thought my team was the only one that had major issues but after talking to others on different teams it has become apparent that the entire digital experience team feels like they are being pushed beyond a level they can sustain. My manager makes people cry and it is pretty common for some of my co-workers to just start crying. It's abusive to say the least.

Explore other reviews about U.S. Bank

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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