Avoid HR Like The Plague - Anonymous employee U.S. Bank Employee Review

4.0
Apr 24, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work-life balance. Outstanding direct managers who encourage and inspire (or at least, up until 4.22.21). Excellent, engaged coworkers who are commited to doing the right thing. Refruiting Excellence team is chock full of great trainers and leaders.

Cons

The business seems to be determined to dismantle an HR system that worked perfectly, and uses the imaging of a sinking ship in the Arctic to communicate this, rather than simply being transparent and saying, "Many of you are going to lose your jobs, I would encourage you to start looking." When we first came on board, we we encouraged and energized but now are defeated, sad, disheartened.... and the $$ that he spent on some strange "change management" firm to tell this utterly bizzare tale would likely pay the annual salary of most of us. Very wasteful. But hey! It paid to eliminate a whole bunch of HRBPs who were utterly loyal to the business. The HRBP function was centralized and now it takes literal days to get a response on an HR issue that would take no more than one hour previously. On the 22nd of April, a gigantic slew (12+) of dedicated, caring, thoughtful, motivating managers were also eliminated. I do understand that we were a bit "top heavy", but to eliminate the direct managers who motivate and inspire your recruiters, who basically are the lifeblood of USB? To..... hire more Executive Recruiters? WE NEED RECRUITERS in the ranks (where hello, a bulk of the hiring comes from) we are all drowning, and now we have..... what? A promise of something new and great? ? We WERE GREAT ALREADY.

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5.0
Jun 25, 2026
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Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
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Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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