Pros
The price of the health insurance was good. Department manager was great. Recognition for good work.
Cons
Although the insurance was "cheap", the pay was bad so the chunk of money it took out of every check made it that much harder to get by with basic living expenses. This company doesn't treat you like a person, they treat you like a number, a peon, like you are disposable. The work was awful. Taking calls with no breathing room in between, not even a second to take a sip of water. Every second you were not on a call went against you and God forbid you needed to use the bathroom. You needed to be a robot. Terrible place. They made me feel like a child. The training was long and it didn't cover a lot of what you encountered with callers everyday and the expectations were completely unrealistic.