Worst Company To Work For!! - Universal Banker U.S. Bank Employee Review

1.0
Apr 30, 2021
Recommend
CEO approval
Business Outlook

Pros

4% 401k match and good benefits.

Cons

To give a little background about myself, I have been with the company for 4+ years. I have gone above and beyond for U.S. Bank. For the first two years (2017-2019) the company was great to work for! Unfortunately, in the last 2 years (2019-2020) the company has gone down hill. First, management like set goals for promotion, then when goals are met, they change the goals without giving promotion for past work. Management also adds more responsibility repeatedly without increase in pay. As of the beginning of 2020, U.S. Bank changed their incentives policy and will also not be paying out commissions or bonuses from here on out. When branch is short staffed they refuse to provide sufficient coverage even provide a lunch. When the branch manager requests to hire more people to compensate for short staff, their request are brushed aside and request is terminated. Lastly, the computers and programs that we use to process transactions are awful and go down continuously. It is a daily activity calling IT with system related issues. I have formally submitted my resignation. I do not recommend working for this company!

Explore other reviews about U.S. Bank

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Paid time off, Upper Management is vocal and listens, Training is good.

Cons

Moving to different departments is hard.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

3
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