Great Overall Company, Awful Attn to Individual Sites - Document Review Specialist U.S. Bank Employee Review

2.0
May 29, 2023
Recommend
CEO approval
Business Outlook

Pros

* This company has excellent core values, and they do their best to incorporate those values in everything they do. * The level of diversity within the company is the best I've seen so far. * Medical, dental, vision are all great benefits. Two weeks of vacation with an option to purchase an additional week, one floating holiday to be used whenever desired, and access to mental health care that is included in insurance coverage. They also provide sick & safe pay that is accrued bi-weekly, allowing for doctors appointments, and mental health days. All awesome perks.

Cons

My individual site did not embody the core values of the company. Upper management was only concerned with production rates and productivity at the cost of coming into a hostile work environment with zero team work, unethical behavior, and passive-aggressive communication. Any effort to improve this negativity with meetings or team work building events was thwarted by upper management. You do not get the sense that management cares even slightly about the well-being of each individual employee or even the site as a whole. While I would recommend working for the company, be very careful about the energy that exists at the site level. Some of the U.S. Bank locations are very much the opposite of the positive image the bank portrays.

Explore other reviews about U.S. Bank

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back production work in an office setting. Great management.

Cons

Steep learning curve for the machines. Can be frustrating as machinery only works for about a minute before you have to make adjustments.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

2
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