Don't know how much longer I can stand this. - Lead Credit Analyst 5th Year U.S. Bank Employee Review

3.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is decent if you can fight for a raise. Current Supervisor is amazing and the key reasons I haven't left the position.

Cons

nCino software is the bane of our existence. We constantly lose work and deal with system errore that make the normal processes fail to operate. It now take 4 times as long to do the same work. Employees are overwhelmed, over tasked with no hope in sight. Senior Management is deaf to the issues and will not allow for any stability among drastic changes with constant lending policy changes, additional taskings on over tasked analysts. Management is too busy patting themselves onnthe back for what they think has gone well to see the fact that they have a service morale issue, on top of a even more critical operations issue. This isn't sustainable.

Explore other reviews about U.S. Bank

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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