Horrible/Racist - HR Service Center Representative U.S. Bank Employee Review

2.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay was okay for the job.

Cons

I would not recommend anyone to work in there Service Center. The training is horrible and one screw up, you are out the door. The most insane part is, you are not aware of the screwup until they are terming you. Benefits are expensive. 401K is horrible. You have to accrue sick leave and that’s 1 hour for every 30 hours worked. You don’t accrue vacation until 4 months after hire date.

Explore other reviews about U.S. Bank

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back production work in an office setting. Great management.

Cons

Steep learning curve for the machines. Can be frustrating as machinery only works for about a minute before you have to make adjustments.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

2
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