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      U.S. Bank

      Engaged Employer

      U.S. Bank reviews

      24 hr banking - Customer Specialist U.S. Bank Employee Review

      1.0
      Feb 21, 2024
      Customer specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      NOTHING ZERO I MEAN NEGATIVE ZERO This is the worst job EVER! They are sooo nice when you apply and make you think it’s a great opportunity, I rather work at McDonald’s than here. So toxic, horrible, messed with your mental health. Ppl take VTO because they can’t take the emotional toll from this job!! Worst job ever!! DO NOT APPLY I swear you’ll regret it.

      Cons

      Horrible management Horrible work environment even though it’s WFH! No benefits Crappy pay They abuse their workers we are legit robots in their eyes The managers are HORRIFIC

      Explore other reviews about U.S. Bank

      5.0
      May 6, 2026
      Machine operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back production work in an office setting. Great management.

      Cons

      Steep learning curve for the machines. Can be frustrating as machinery only works for about a minute before you have to make adjustments.

      1.0
      Jul 3, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

      Cons

      Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

      1
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      U.S. Bank reviewsU.S. Bank Customer Specialist reviewsU.S. Bank review