Moving Backwards - RCA Professional U.S. Bank Employee Review

1.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

I stay only due to tenure. I would've said that I enjoy the flexibility of working remotely, but that flexibility is being taken from me and others on my team. I like my job, I like my team, I like the areas we support.

Cons

Sr. Leadership doesn't listen, care, or acknowledge what employees want. They are dismissive of employees who have a proven track record of solid work performance while working remote since even pre-pandemic times. They are out of touch, "old school" thinkers who are limiting the bank, their employees, and our ability to manage our work. Jodi Richard said that "great managers" will keep employees engaged... but these "great managers" can't decide if their teams can work remotely or not. And your raises and bonuses, meager as they are, are tied to your in office attendance, as are your advancement opportunities (I didn't know I was still in middle school...). The bank uses geographic areas to define salaries, meaning you may do the same work for less pay than your peers. Merit increases (not raises, the bank doesn't give those. You have to deserve a raise) do not keep up with cost of living increases or inflation. The bank doesn't really reward tenure in a role. You may come in at a decent rate, but everyone coming in after you is getting paid more than you are. The longer you stay, the larger the difference (as a data point, a requisition for a place on my team was open in November of last year. The minimum pay listed was 8k more than the rest of us were getting paid. My merit increase for this year was 3k). Benefits are okay, but health insurance is on the spendier side. There is rampant favoritism and thus promotions don't need to be earned if someone likes you.

Explore other reviews about U.S. Bank

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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