Long-Time Employee - Mortgage Underwriter II U.S. Bank Employee Review

1.0
Apr 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Can't think of any at this time.

Cons

You'll be used for as much work as they can squeeze out. If you've been designated remote by HR/Payroll, they'll change it to where you must come in 3x per week or it will reflect negatively on your review. No amount of work will be good enough. They claim to want quality, but volume is the only way you'll be kept on. The systems get worse and worse and slow productivity to half what it was - then they wonder why they can't keep up. They're known for low salary, which used to mean that you would have security (they never did layoffs under the former CEO), but now they're just sneakier about layoffs to fly under the radar of the media. In just Mortgage, they did 4 layoffs in one year. Out team was cut over 60%. After the 4th layoff, they changed everyone who was remote to hybrid and put Central time people under Pacific time - even though they had sufficient coverage on the West Coast team - so people now have to work until 7:30 CST, with little to no accommodation given. If they get people to resign or retire, they don't have to pay severance. US Bank is so very different than it was in the late 90s and early 2000s.

Explore other reviews about U.S. Bank

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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