Branch Manager - Anonymous employee U.S. Bank Employee Review

4.0
Jan 1, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

US Bank, both regionally in Los Angeles, and from what I've seen in the Western States, is very stable (they are a major cost-monitoring organization- you can be sure that hell or high water, they will meet their dividend target) company that hires many good hearted people. Compensation is below market, and the name of the game is do more with less (although as they reduce staffing, technology doesn't keep up to automate or empower the customer to pick up for what is sacrificed. And, the company, especially in Los Angeles, has some charismatic and dynamic leaders, who are great at earning employee loyalty. Because much or the organization is made from people who value being "comfortable" and less pressured in their work, but also take less compensation for it, there is tremendous opportunity for the ambitious and responsible person to grow quickly in the organization. The company is very supportive of career development conversations.

Cons

As alluded to above, the company has a deeply ingrained DNA that doesn't trust their business lines to meet revenue targets with sales. Those who have been around for years know the joke that the "year end hiring freeze" is coming, which happens regularly to ensure shareholder dividends are met. Although there is a strong value on people development, there is a very real awareness of the "Corporate crunch," where team sizes are reduced, and technology is not invested in up front to shoulder the lost work. This results in it being difficult for many to take vacation/ enjoy free time, because there aren't enough bodies to go around. Also, pay is significantly below peers like Chase and Citi, and small regional banks.

Explore other reviews about U.S. Bank

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

3
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