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      U.S. Bank

      Engaged Employer

      U.S. Bank reviews

      Terrible place to work that's getting worse everyday - Senior User Experience Researcher U.S. Bank Employee Review

      1.0
      Oct 11, 2024
      Senior user experience researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      - A paycheck, (though relatively low pay) - Standard benefits

      Cons

      With all the reorgs in recent years, major layoffs, and terribly executed RTO, this is a place to stay clear of. In particular, UXR is now part of Marketing under someone who doesn't seem to have any leadership skills in general let alone understanding of UXR. There's more and more pressure to take on excessive amounts of work to make up for their ill-conceived layoffs. The most recent "leadership" hire also knows pretty much nothing about UXR, so there's no possibility of advocacy from leadership or restoring this function. If you can turn off your humanity and accept being treated like crap for a paycheck, you might be ok here. Otherwise, stay very, very far away.

      Explore other reviews about U.S. Bank

      5.0
      Jun 25, 2026
      Product manager intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly Environment and Hybrid Work Model

      Cons

      Have to pay for parking

      1.0
      Jul 3, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

      Cons

      Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

      1
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