Pros
The pay is the best and only thing good about the company.
Cons
Training not good or long enough and did not prepare you for the job. One manager I had was very smart but was not there to help and support like some of my co-workers managers. Next manager I had he was there for assistance and support but I knew more than he did. I can definitely say working there was one of the most stressful jobs I have ever had. You get graded on your calls and the same information would be graded different. One person will mark it ok and another will grade it not ok. No consistency. No matter what you do it is wrong even if its right. You are never right. Several of my co-workers had better managers than I did. But the bad ones out numbered the good ones by far. There are a few more things that I have not mentioned that were not good. To say the least my overall experience was not good. Had my managers been better my job would have been better. US Bank failed me. I didn't fail them. I couldn't take it any more and so I decided just to put in my notice and leave. It was their loss not mine.