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      U.S. Bank

      Engaged Employer

      U.S. Bank reviews

      Do not bother....not worth the stress - Customer Service Representative U.S. Bank Employee Review

      1.0
      Feb 11, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am paid well, other than that there are absolutely no pros.

      Cons

      Promotions are given to the favorites of management. Promotion opportunities are secretly posted and only select people are told about them. Hiring managers will give "reasons" why you do not get promotion that contradict other recent hires that they have done. Corporate gloats over massive profits that are made but then low balls employees on bonuses because "the numbers aren't there" for better bonuses. The mood on the floor is toxic and that comes from the management team. You see other floors in our building and they are doing themed lunches or special events to promote team cohesion and yet we do none of that.

      Explore other reviews about U.S. Bank

      5.0
      Jun 25, 2026
      Product manager intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly Environment and Hybrid Work Model

      Cons

      Have to pay for parking

      1.0
      Jul 3, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

      Cons

      Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

      1
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