Great people on the ground but some of the worst leaders I've ever encountered in my career - Anonymous employee U.S. Bank Employee Review

1.0
Apr 10, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people I worked with on a daily basis were great and cared about the work and did the best they could within some really cumbersome legacy systems and processes. Pay was competitive for my role.

Cons

While the people on the ground are mostly great, many of the leaders I encountered, especially at the SVP level, were insanely toxic. Micromanaging, retaliation, favoritism, incompetence, indifference, and outright lying were rampant among the higher levels. At times, the culture feels like a cult, or at the very least, an emperor's new clothes situation. Add to that the constant layoffs and various inefficiencies with process, outdated systems, and siloed teams and you end up with a place where it feels like you are almost actively discouraged from trying to make progress or improvements or even being able to do your job. It wasn't quite this bad when I first started but by the time I quit, it truly became one of the worst places I've ever worked.

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5.0
Jun 25, 2026
Recommend
CEO approval
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Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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