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      U.S. Bank

      Engaged Employer

      U.S. Bank reviews

      Good Benefits but they care more about numbers than customers - Inbound Fraud Specialist U.S. Bank Employee Review

      2.0
      Jul 20, 2025
      Inbound fraud specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great Hours were great Remote opportunities in the call center were great!

      Cons

      Management sucks- Every manager gives different information Hours- we use to be able to select the shift that was accommodating but then they started shift bidding and this outrageous points system No work life balance Keep adding more work for us to do but do not increase pay accordingly. Cutting down the call center which is 100% remote by 30% and removing remote jobs completely is outrageous! Not to mention moving entire departments overseas is hurting the employees that wanted to be with the company long term. This new CEO is not it. Our time is valuable compensation is the name of the game so compensate for the extra that you are asking for from the Call center employees.

      Explore other reviews about U.S. Bank

      5.0
      Jun 25, 2026
      Product manager intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly Environment and Hybrid Work Model

      Cons

      Have to pay for parking

      1.0
      Jul 3, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

      Cons

      Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

      1
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      U.S. Bank reviewsU.S. Bank Inbound Fraud Specialist reviewsU.S. Bank review