Too many changes, bad leadership, feels like they are looking for reasons to fire people or put them on PIPS - Retail Banking U.S. Bank Employee Review

1.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

nothing at the moment is positive for me or many of my coworkers

Cons

insane ind sales goals insane call metrics no time to read procedures or to adjust to changes being made no time off phones for training or read updated policies the list is literally never ending

Explore other reviews about U.S. Bank

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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